• FAQs Le Cher Du Monde Holiday Apartments - Port Douglas

    Frequently Asked Questions


What is your Cancellation Policy ?

a) No cancellation fee if cancelled 8 days or more prior to travel.

b) Two night cancellation fee if cancelled 7 days or less prior to travel.

c) No refund if cancelled on day of travel, a no show, or if you depart early.

d) Cancellations must be received in writing.

e) Travel Insurance is highly recommended.

Do you offer airport transfers ?

Yes we do. We can organise transportation to Le Cher Du Monde for you using a local airport transfer company. Charges do apply and a minimum 48 hours notice is required, along with flight number, domestic or international terminal and arrival time.

Do you provide beach towels ?

Yes we do.

Is after hours check-in available ?

Yes. If arriving outside of office hours (see next question answer) please contact us at least 48 hours prior to arriving as you will need the access code to the key safe. A small safe is located at the Reception window and the code will provide you access to an envelope which will contain your keys and instructions on how to get to your apartment.

What are your Office Hours ?

Monday - Friday: 8.00am - 5.00pm

Saturday & Sunday: 8.00am - 12.00pm

(Weekend hours are subject to change)

Is there FREE Wi-Fi available ?

Yes there is. When you check in you will be supplied a Login ID & Password. Instructions on how to connect to the FREE Wi-Fi is displayed on a card in your apartment.

Is there car parking available ?

Yes. Free under cover parking is available but is limited.

Is all linen provided ?

All of our apartments are fully self-contained. This means that everything you need is provided, including linen, towels, cooking utensils, and equipment.

Initial supplies of sundry items, such as toilet paper, shampoo, conditioner, tea, coffee, milk, sugar, and washing up detergent are also included.

Is your pool heated ?

Yes, it is heated to 28 degrees in winter.

Do you have family rooms ?

NO, the apartments are all 1 bed self-contained & we are not suitable for children under 15 yrs old .

Do you have wheelchair access ?

Yes, we have 1 accessibility apartment unit.


Our Accommodation - Port Douglas


Do Not Take Our Word For It ...

  • Trip Advisor Sea Change Beachfront Apartments Trinity Beach A PERFECTLY LOCATED HOTEL WITH A PERFECT HOST
    This hotel is fantastically located in the centre of Port Douglas. The rooms / apartments are large, spacious very well equipped, maintained and nicely decorated. It is not very big which adds to its charm. The staff are brilliant. Rob the owner could not have been more helpful giving advice on trips to the rain forest and Barrier Reef.

    Scott W - Oxford, United Kingdom
  • GREAT LOCATION AND GREAT STAFF
    Thoroughly enjoyed our stay here last month! The location is very central and is only a short distance to the shops and to the marina if you're planning to do any dive/snorkelling trips. Free underground parking is also very handy. I will be definitely be booking at Le Cher Du Monde thenext time I'm in Port Douglas!

    Jen, Sydney
  • MOST RELAXING HOLIDAY EVER
    On Main Street with another entrance via Grant Street, perfect location with free underground parking. Coles about 200 m, cafe's, restaurants and bakeries the same. Just 5-10 minute in any direction for beach, estuary, wharf, marina, weekend markets, church, museum and pubs. Boutiques, gift shops, massage and beauty centres abound. Lyn, Robert and Lee are top notch people and perfect managers of this boutique resort. Doesn't matter what you ask for, they give and do everything with a smile. All public areas are sparkling clean and apartments are presented beautifully.

    Catherine P, Hobart Australia
  • WE LOVED IT!
    It was back in February when we spent a week here. We found Rob very helpful and amenable. The position of the apartments was great, so handy for most of your needs whether it be a stroll to the beach or a trip to the supermarket. Thought the apartment was very cleverly laid out to make the most of the space. We enjoyed spending time on the balcony overlooking the street.

    Mabel, Staffordshire, United Kingdom

A Port Douglas Tropical Holiday Awaits

Great Location - Walk To Beach, Shops, Restaurants

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